Terms of service

Terms of Service

Overview

Welcome to Electify PK. Throughout these terms, “we,” “us,” and “our” refer to Electify PK. We operate this online store and website, including all related information, products, and services, to provide you with a convenient shopping experience.

By visiting our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.

1. Online Store Terms

By using our website, you confirm that you are legally permitted to make purchases and use our services under applicable laws. You agree not to use our products or website for any unlawful or unauthorized purpose.

2. Products and Pricing

We make every effort to display our products, descriptions, images, and prices accurately. However, slight variations in color, appearance, or presentation may occur due to screen settings or product updates.

All prices are subject to change without prior notice. We reserve the right to modify or discontinue products at any time, subject to applicable laws.

3. Orders and Payments

When you place an order with Electify PK, you agree to provide accurate and complete information, including your name, delivery address, phone number, and payment details where applicable.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, stock unavailability, or inaccurate order information, subject to applicable laws.

If an order is cancelled after payment has been received, any applicable refund will be handled in accordance with our Return and Refund Policy and applicable laws.

4. Shipping and Delivery

We aim to deliver orders within the estimated delivery timeframe communicated to customers. Delivery times may vary depending on location, courier services, weather conditions, and other circumstances beyond our control.

Customers are responsible for providing a correct and complete delivery address and contact number. Electify PK is not responsible for delays caused by incorrect customer information, subject to applicable laws.

5. Returns and Refunds

We offer a 7-day return policy exclusively for products that arrive damaged or incorrect.

Customers must contact us within 7 days of receiving their order and provide relevant details and evidence of the issue. Approved claims may qualify for a refund or replacement.

Returns due to a change of mind or personal preference are not accepted under our standard policy. Nothing in these terms limits any consumer rights that cannot legally be excluded.

Please refer to our Return and Refund Policy for complete details.

6. Accuracy of Information

We make reasonable efforts to ensure that all information on our website is accurate and up to date. However, errors or omissions may occasionally occur in product descriptions, pricing, promotions, availability, or other content.

We reserve the right to correct errors and update information when necessary, subject to applicable laws.

7. Prohibited Uses

You agree not to use our website to:

Engage in unlawful or fraudulent activities.
Violate applicable laws or regulations.
Infringe upon our intellectual property rights or those of others.
Submit false, misleading, or unauthorized information.
Interfere with the security or proper operation of our website.

8. Intellectual Property

All content on this website, including text, graphics, logos, product images, and website design, belongs to Electify PK or its respective rights holders unless otherwise stated. You may not reproduce, distribute, or use this content for commercial purposes without prior authorization.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment providers and delivery companies. We are not responsible for the content, policies, or practices of independent third parties, except where responsibility cannot be excluded under applicable law.

10. Limitation of Liability

To the extent permitted by applicable law, Electify PK shall not be liable for indirect or incidental losses arising from the use of our website or services.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time by publishing the revised version on our website. Changes will take effect when posted, unless otherwise stated or required by law.

Your continued use of our website after changes are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.

13. Governing Law

These Terms of Service are subject to the applicable laws of Pakistan. Any disputes will be handled by the competent courts or authorities in accordance with applicable law.